Shipping and Returns
All orders are shipped within our US warehouse. We are currently shipping in the US only.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order.
Please allow 1 - 3 business days from the time your order is placed for processing and verification.
Once your order is fulfilled, you will then receive an email notification with your tracking information.
Shipping fees are non-refundable in the case of return to sender packages.
Orders placed Monday-Thursday after 5PM EST will be processed the next business day. Orders placed after 5PM EST Friday-Sunday will be processed the next business day starting on Monday.
For any national weather delays or holidays— please allow 1 additional business day for processing.
Returns, refunds and/or cancellations are are allowed for online purchases within 14 days of purchase.
If you would like to replace an item, you can reach out to our support team and request an exchange— please read further details below.
The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, in its original packaging and accompanied by its original tags. Proof of purchase is required for all exchanges; no exceptions.
All exchanges must be authorized by us before exchanging merchandise. Simply contact our Customer Care team by emailing info@tokyoblanks.store within 14 business days of the order's delivery date.
After receiving the merchandise, we require up to 5 business days to process the exchange.
Please Note: Merchandise returned damaged or without authorization may be rejected and sent back to the customer at the discretion of Tokyo Blanks. Original shipping fees are not refundable. Customer will be responsible for providing their own return label unless they were sent the wrong item(s). (Store Error)